Your privacy matters to kawi77. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold over your information as a registered player on our platform.
kawi77 is committed to protecting the personal data of every player who uses our platform. We recognize that Indonesian players — from Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and across the archipelago — place considerable trust in us when they share their personal information, and we take that responsibility seriously.
This Privacy Policy is designed to be transparent, clear, and comprehensive. We do not use obscure legal language to obscure what we do with your data. If you have questions after reading this document, our support team is available 24/7 via live chat, and we commit to giving you straight answers.
kawi77 acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party processors (for example, payment gateway providers or KYC verification services), they process data strictly on our instructions and under binding data processing agreements.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, either directly (e.g., full name, national ID number) or indirectly (e.g., device ID, IP address combined with other data). |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, or deletion . |
| "Account" | A registered user account on the kawi77 platform, created by providing personal details during the registration process. |
| "Player" | Any natural person who has registered an Account on the kawi77 platform and uses its services. |
| "KYC" | Know Your Customer — the identity and document verification process kawi77 undertakes to confirm a Player's identity and age before processing withdrawals or granting full account access. |
| "Cookie" | A small text file placed on a Player's device by the kawi77 platform for the purposes described in Section 10 of this Policy. |
| "Third-Party Processor" | An external service provider engaged by kawi77 to process personal data on kawi77's behalf, under a binding data processing agreement and strictly in accordance with kawi77's instructions. |
| "IDR / Rp" | Indonesian Rupiah — the official currency of Indonesia and the sole transaction currency on the kawi77 platform. |
kawi77 collects the minimum personal data necessary to deliver a safe, compliant, and high-quality gaming experience. The categories of data we collect are as follows:
kawi77 collects personal data through the following channels:
The majority of your personal data is provided directly by you when you register an Account, complete KYC verification, make deposits or withdrawals, contact our support team, or configure your responsible gaming settings. You are in control of what you share, though certain data is required to operate your Account.
When you access the kawi77 platform — whether via a desktop browser or a mobile device in Jakarta, Bali, or anywhere across Indonesia — our servers automatically record technical data including your IP address, device information, and session logs. This data is collected to maintain platform security, detect fraud, and improve the user experience.
kawi77 uses cookies and similar tracking technologies to manage sessions, remember your preferences, and analyse platform performance. For full details, please refer to Section 10 (Cookies & Tracking) of this Policy.
Where you use a third-party payment provider — such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or LinkAja — that provider may share transaction confirmation data with kawi77 for the purpose of crediting your Account. kawi77 does not receive your full payment credentials (e.g., full card numbers or e-wallet PINs) from these providers.
kawi77 may engage accredited third-party KYC verification services to assist with the authentication of identity documents. These partners process document data on kawi77's behalf under strict data processing agreements and return a verification result. They do not retain your documents independently beyond the verification process.
kawi77 uses your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your kawi77 Account. Enabling login, processing password resets, and managing account settings. |
| Identity Verification | Confirming that you are at least 21 years of age and the legitimate owner of the payment methods linked to your Account, in accordance with KYC obligations. |
| Payment Processing | Processing IDR deposits and withdrawals via your chosen Indonesian bank or e-wallet (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja). |
| Service Delivery | Providing access to sportsbook betting, live casino games, slot titles, and all other kawi77 platform features. |
| Fraud & Security | Detecting and preventing unauthorized access, duplicate accounts, bonus abuse, money laundering, and other prohibited activities. |
| Responsible Gaming | Monitoring gaming patterns to identify potential problem gambling behavior and enforcing player-configured responsible gaming tools such as deposit limits and self-exclusion. |
| Customer Support | Responding to queries, complaints, and disputes through live chat and email support channels. |
| Promotions & Bonuses | Administering promotional offers, verifying bonus eligibility, and crediting promotional rewards to qualifying Accounts. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve platform performance, interface design, and game selection for Indonesian players. |
| Legal Compliance | Meeting obligations under applicable international gaming regulations, anti-money laundering (AML) frameworks, and financial crime prevention requirements. |
| Direct Communications | Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about new games, bonuses, or platform features. |
kawi77 processes your personal data on one or more of the following legal bases:
kawi77 does not sell your personal data to third parties. We share your data only in the following limited circumstances:
To process IDR deposits and withdrawals, kawi77 shares the minimum necessary transaction data with your chosen payment provider — BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, or LinkAja. These providers operate under their own privacy policies and are bound by Indonesian banking regulations regarding data handling.
kawi77 may share identity documents and personal data with accredited KYC verification providers for the sole purpose of verifying your identity and age. All such partners are bound by data processing agreements that restrict their use of your data to the verification service only.
To enable gameplay of titles developed by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, limited session and account data (such as a pseudonymous player ID and wager amounts) is transmitted to those studios' game servers. No name or contact data is shared with game studios for these purposes.
kawi77 may share data with fraud detection services, security providers, or law enforcement agencies where required to prevent, investigate, or report suspected criminal activity, including money laundering or identity fraud.
kawi77 may disclose your personal data to competent authorities, courts, or regulators where required to do so by applicable law, legal process, or binding order of a court or governmental authority.
In the event of a merger, acquisition, or sale of all or substantially all of kawi77's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.
kawi77 retains your personal data for as long as your Account remains active, and for a period thereafter as required by our legal and compliance obligations. Specific retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of Account plus 5 years after permanent Account closure, to satisfy AML record-keeping requirements. |
| KYC Documents | Duration of Account plus 5 years, or longer where required by applicable law or ongoing compliance investigations. |
| Transaction Records | 5 years from the date of each transaction, consistent with standard financial record-keeping obligations. |
| Gaming Activity Logs | 3 years from the date of each session, unless retained longer for the purposes of an unresolved dispute. |
| Support Communications | 2 years from the date of last correspondence, unless the communication relates to an unresolved complaint or legal matter. |
| Self-Exclusion Records | Indefinitely — to prevent self-excluded players from re-registering, in line with responsible gaming best practice. |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year as an audit record. |
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised in accordance with kawi77's data destruction procedures.
kawi77 implements a layered approach to data security, applying industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While kawi77 takes every reasonable precaution to protect your data, Account security also depends on you. You are responsible for keeping your kawi77 password confidential and not sharing it with anyone. kawi77 will never ask for your password by email or live chat. If you suspect that your Account has been accessed without your authorization, contact our support team immediately.
kawi77 uses cookies and similar technologies to provide a functional, personalized, and secure platform experience. The types of cookies we use are described below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function — managing your login session, maintaining your Account security state, and preventing cross-site request forgery. Cannot be disabled without breaking core platform functionality. | Session / up to 24 hours |
| Functional | Remembering your language preference, display settings, and recently viewed games to improve your experience on return visits. | Up to 30 days |
| Analytics | Collecting anonymised data on which pages are visited, how long Players spend on each section, and which device types are most commonly used — enabling kawi77 to improve the platform experience for Indonesian mobile users. | Up to 12 months |
| Security & Fraud Detection | Identifying unusual session patterns, detecting automated bots or scripts, and flagging suspicious login behaviour to protect Player Accounts. | Session / up to 7 days |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your kawi77 Account. kawi77 does not use third-party advertising or retargeting cookies.
As a registered kawi77 Player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or at the email address provided in Section 15.
kawi77 operates a strict 21+ only policy. The kawi77 platform is not intended for, directed at, or accessible to individuals under the age of 21. kawi77 does not knowingly collect personal data from anyone under 21 years of age.
Age verification is a mandatory step during KYC — all Players must demonstrate that they are at least 21 years old before withdrawals are processed or full Account access is granted. Where kawi77 discovers that a minor has registered an Account, that Account will be immediately and permanently suspended, all balances will be forfeited, and any collected data will be securely deleted to the extent permissible under legal retention obligations.
kawi77 operates as an internationally licensed gaming platform. Your personal data may be processed on servers or by third-party processors located outside Indonesia. Where such transfers occur, kawi77 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that described in this Privacy Policy. These safeguards may include:
By registering an Account with kawi77 and using our platform from Jakarta, Surabaya, Bali, or any other location in Indonesia, you acknowledge that your personal data may be transferred and processed internationally in accordance with this section.
kawi77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered Players via in-platform notification or email prior to the changes taking effect. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision.
Continued use of the kawi77 platform after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any updated version of this Policy, you should stop using the platform and close your Account in accordance with the procedure described in the Terms & Conditions.
We encourage all Players to review this Privacy Policy periodically to stay informed of how kawi77 manages their personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may reach kawi77 through the following channels:
All formal data rights requests — access, rectification, erasure, restriction, portability, objection — should be submitted in writing (via live chat transcript or email) so that kawi77 has a clear record of the request and can respond accurately. Identity verification will be required before any data rights request is actioned to ensure the security of your Account.
kawi77's support team operates on Western Indonesia Time (WIB, UTC+7) and covers all regions including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, Palembang, and Makassar. Response times for email privacy requests are stated in WIB business days (Monday to Friday).
Six practical commitments that define how kawi77 handles every Indonesian player's personal data — transparently, securely, and responsibly.
Every byte of data exchanged between your device and kawi77 servers is protected by 256-bit SSL/TLS encryption — the same standard used by BCA and Mandiri online banking. Your credentials, transaction details, and personal data are never transmitted in plain text.
kawi77 does not sell, rent, or lease your personal data to any third party for commercial purposes. Your information is used exclusively to operate your Account, process your IDR payments, and improve your experience on the kawi77 platform. That commitment is absolute.
kawi77 collects only the personal data that is strictly necessary to deliver our services and meet our compliance obligations. We do not collect sensitive data categories beyond what KYC requires, and we do not build advertising profiles or sell data to marketing networks.
You hold the right to access, correct, export, restrict, or request deletion of your personal data at any time. Submit your request via 24/7 live chat or email, and our team will acknowledge it within 48 hours and respond substantively within 30 days.
kawi77 does not hold your data indefinitely. Every category of personal data has a defined maximum retention period — from 2 years for support communications up to 5 years for KYC and transaction records, in line with AML compliance requirements. Data is securely deleted when the period expires.
Our Indonesian-speaking support team is available around the clock to handle data rights requests, privacy queries, and security concerns. Whether you are in Jakarta, Bali, or Makassar, you can reach us any time via live chat — typically connected in under 2 minutes.
Now that you understand how kawi77 protects your personal data, explore everything the platform has to offer — from live sportsbook betting on BRI Liga 1 and the EPL to hundreds of slot titles and live casino tables.